Specialized English Seminars
English for SCM & Logistics
English is becoming increasingly important in supply chain management. In view of global supply chains in particular, employees are increasingly faced with the challenge of operating on an international level. In order to master their tasks with confidence, a good command of English is essential.
Contact us, we will be happy to provide you with a non-binding quote
Telephone: 040 46 88 22 47
Email: info@intercom-language.de
Seminar contents
- Telephone calls and correspondence in English, e.g.
- Starting and ending phone calls and emails
- Addressing SCM-specific topics confidently
- Making appointments by telephone
- Technical vocabulary and formulations of transport logistics
- English for negotiations, discussions and meetings, e.g.
- Prelude: the right words to open a conversation
- Introducing yourself and your company
- Keep the conversation going
- Vocabulary for the end of the conversation
- Understand and process important documents in SCM, including international shipping terms and conditions and contracts, specifications/specifications, consignment notes, picking orders, stock lists, purchase orders and invoices
- Other important topics and tasks in SCM, such as
- Acceptance and rejection of offers
- talk about sizes, dimensions, weights etc ...
- Ask about free capacities
- Internal logistics: material and goods flow, incoming/outgoing goods, stocks, etc.
- Dealing with (delivery) problems (e.g. defective or late delivery, handling transport damage)
Required language level
from CEF level B1
We recommend a short online test to determine the language level of the participants.
Target group: Employees from supply chain management and logistics who communicate in English as part of their job.
Number of participants: up to 10 participants
Duration: 2 days
Goal setting
In this seminar, participants will learn the necessary specialised vocabulary and helpful sentence constructions based on typical situations in SCM in order to be able to communicate competently with international business partners. They will gain more confidence in face-to-face conversations, telephone calls and written or e-mail correspondence in English. To support the various exercises, all participants receive a glossary of the most important terms and phrases right at the start of the seminar.