“10 % of conflicts are due to difference in opinion. 90 % are due to the wrong tone of voice.“
In working life and thus also at the university, conflicts are not unusual. Resolving them constructively can help to create an open and trusting atmosphere in many situations. At the same time, however, there is a risk that conflicts will hamper collegial relationships, cooperation, and thus productivity. It is therefore crucial to recognize and understand conflicts in their different forms, especially in multilingual teams.
Our experienced trainers conduct all workshops in English or German. Get to know our Communication Trainers and our Academic Coaches.
CEF level B2 / C1 or above
We offer a short online test to ascertain the respective language level of the participants. This is helpful but not a must.
Target Group: Undergraduates or PhD students who have to speak a lot of English and wish to improve their ability to deal with conflicts.
Number of Participants: Up to 10 participants
Duration: 1-2 days
In this workshop, the participants will deal with personal conflicts in their respective work environment and will examine different types and triggers. The aim is to transform the emotional situation into a shared, objective dialogue. Participants learn how to resolve exisiting and future conflicts with composure, thus attaining positive results. In addition, they practice their ability to initiate difficult conversations and to achieve satisfactory solutions.