Communication Seminars
Dealing with Conflict
All of life is conflict.
Minor conflicts and disputes are part and parcel of our everyday lives. For the most part, we are usually able to diffuse things and reach agreement with our colleagues, friends and family members. Sometimes, however, seemingly insurmountable conflicts arise that can seriously affect cooperation and simply being together.
Such conflicts can easily escalate and have an extremely negative effect on morale or even mental health. In the worst case, they lead to harassment, or separation, or dismissal.
The good news is conflicts can also bring people together if they are resolved respectfully and sensitively.
Contact Us
Tel. 00 49 40 46 88 22 47
Email: info@intercom-language.de
Paths to constructive conflict resolution:
- Conflict prevention workshops
- Mediation
- Moderated Conflict Talks
- Team Coaching
- Individual Coaching
Target Group: Managers and employees who wish to develop their conflict management skills and leadership qualities.
Number of participants: Open
Our Approach
We give managers, employees, and teams a fresh perspective on dealing with conflict. Honest self-reflection, adherence to rules of conversation, learning and practising de-escalation techniques and the use of body language are just a few examples of behaviours that lead to more composure, better solutions, and more positive feelings in conflicts.